WHAT PEOPLE ARE SAYING ABOUT US!
"She consistently achieves and delivery beyond all expectations"
"Karen is very focused and highly professional in all areas of her work. She has excellent communication skills and a great ability to share her knowledge and vision and to motivate others. Karen is a true leader in every sense of the word and an individual you can rely upon to get the job done. She consistently achieves and delivers beyond all expectations" - Denis Gruhier, General Manager, Cinnamon Lakeside Colombo Sri Lanka
"We have an outstanding spa which she designed and set up operations for us"
"In my long career I have never found such a person as Karen who combines both corporate business talents and unit operational excellence. She captures and capitalizes on any potential and has surprised me with her creativity while being product orientated. Karen displays outstanding motivational, communication and training skills, interfacing with her has been a rich and amazingly pleasant experience. We have an oustanding Spa which she designed and set up operations for us." - Jean Pierre Auriol, General Manager, LUX Le Morne Mauritius
"Our expectations were exceeded improving the spa experience and increased profits"
"Karen has created spa operations in our 9 hotels making them second to none and positioning them among the best in the Indian Ocean. Through hard work and dedication, Karen demonstrated to the Spa Team that excellence can be achieved under any condition. Karen never compromises her high standards and developed our team of Spa Managers to the greatest level through intense training, instilling consistency in our spa operations. Our expectations were exceeded improving the spa experience for our guests and increased profit margin through innovation and training. I highly recommend Karen to whoever will have the pleasure of working with her"
Pascal Bertrand, General Manager, LUX Belle Mare Mauritius
"Invaluable support to me and my business"
“As Spa Director for the group of Hotels that I work for, Karen has supplied invaluable support to me and my business in both sales and operational capacities. Karen has made the improvement in quality and profitability of my Gym and Spa alot easier with positive,quality support.”
Mike Stenson, General Manager, Mercure Brandon Hall Warwickshire
"Focused the team on the profitability of the operations"
“Great passion and drive and has really developed the Spa offering with Mercure Uk. Listens and works with you to help improve the product. Has been able to focus the team on the profitability of the operation enabling great growth in sales and profit since arriving with the company.”
Nick Hughes, General Manager, Mercure Albrighton Hall Warwickshire
"A high calibre professional who will bring tremendous value to any organisation requiring her services"
"Karen gives a world class touch to spas and left an imprint which survived well after her departure. She not only showed in "depth knowledge in her field of expertise, she developed training programmes for the spa teams, produced business plans and monitored the financial budgets with a lot of confidence. Karen is a high calibre professional who will bring tremendous value to any organisation requiring her services."
Ouma Cuniah FCCA CIA, Chief Internal Auditor, Lux Island Resorts
"Great attention to detail and commitment to the task at hand"
“Karen a true professional, she is enthusiastic, passionate and takes pride in everything she sets her mind to achieve. She has great attention to detail and commitment to the task at hand. It has been a real pleasure working with such an amazing Spa specialist.”
Victoria McIntosh, Operations Director IWE Hospitality Consultants
"Global and multidisciplined management"
“Karen is an absolute stickler for detail and excellence, her spa knowledge spans all areas and this is demonstrated in her global and multi-disciplined management. A real professional.” Liz Warom, Managing Director Temple Spa
"Karen is very focused and highly professional in all areas of her work. She has excellent communication skills and a great ability to share her knowledge and vision and to motivate others. Karen is a true leader in every sense of the word and an individual you can rely upon to get the job done. She consistently achieves and delivers beyond all expectations" - Denis Gruhier, General Manager, Cinnamon Lakeside Colombo Sri Lanka
"We have an outstanding spa which she designed and set up operations for us"
"In my long career I have never found such a person as Karen who combines both corporate business talents and unit operational excellence. She captures and capitalizes on any potential and has surprised me with her creativity while being product orientated. Karen displays outstanding motivational, communication and training skills, interfacing with her has been a rich and amazingly pleasant experience. We have an oustanding Spa which she designed and set up operations for us." - Jean Pierre Auriol, General Manager, LUX Le Morne Mauritius
"Our expectations were exceeded improving the spa experience and increased profits"
"Karen has created spa operations in our 9 hotels making them second to none and positioning them among the best in the Indian Ocean. Through hard work and dedication, Karen demonstrated to the Spa Team that excellence can be achieved under any condition. Karen never compromises her high standards and developed our team of Spa Managers to the greatest level through intense training, instilling consistency in our spa operations. Our expectations were exceeded improving the spa experience for our guests and increased profit margin through innovation and training. I highly recommend Karen to whoever will have the pleasure of working with her"
Pascal Bertrand, General Manager, LUX Belle Mare Mauritius
"Invaluable support to me and my business"
“As Spa Director for the group of Hotels that I work for, Karen has supplied invaluable support to me and my business in both sales and operational capacities. Karen has made the improvement in quality and profitability of my Gym and Spa alot easier with positive,quality support.”
Mike Stenson, General Manager, Mercure Brandon Hall Warwickshire
"Focused the team on the profitability of the operations"
“Great passion and drive and has really developed the Spa offering with Mercure Uk. Listens and works with you to help improve the product. Has been able to focus the team on the profitability of the operation enabling great growth in sales and profit since arriving with the company.”
Nick Hughes, General Manager, Mercure Albrighton Hall Warwickshire
"A high calibre professional who will bring tremendous value to any organisation requiring her services"
"Karen gives a world class touch to spas and left an imprint which survived well after her departure. She not only showed in "depth knowledge in her field of expertise, she developed training programmes for the spa teams, produced business plans and monitored the financial budgets with a lot of confidence. Karen is a high calibre professional who will bring tremendous value to any organisation requiring her services."
Ouma Cuniah FCCA CIA, Chief Internal Auditor, Lux Island Resorts
"Great attention to detail and commitment to the task at hand"
“Karen a true professional, she is enthusiastic, passionate and takes pride in everything she sets her mind to achieve. She has great attention to detail and commitment to the task at hand. It has been a real pleasure working with such an amazing Spa specialist.”
Victoria McIntosh, Operations Director IWE Hospitality Consultants
"Global and multidisciplined management"
“Karen is an absolute stickler for detail and excellence, her spa knowledge spans all areas and this is demonstrated in her global and multi-disciplined management. A real professional.” Liz Warom, Managing Director Temple Spa
